By Everly Hartford
Mar 14, 2025The data-driven business environment demands qualitative user research from companies seeking comprehensive customer knowledge, which dscout offers through its advanced mobile research approach. The research capabilities of dscout attract most businesses,s but other organizations join to develop new partnerships.
Through observation of years in a user study, I understand how dscout enables authentic research connections between researchers and users. Actual observations of end-users deliver knowledge that standard research solutions often fail to detect.
What Is dscout?
Through its qualitative research platform dscout provides organizations a method to obtain detailed participant-generated data while participants remain in their typical settings. Researchers who utilize the dscout mobile app have access to deploy three research methodologies: mobile diary studies and live remote interviews, and express surveys. The platform gives researchers the ability to acquire real-time data through multiple information formats.
Key Features of the dscout Platform
ORM Reseller Opportunities in the Research Space
The traditional Reseller program of dscout for Online Reputation Management does not exist, but research and feedback platforms enable agencies and consultants to form partnerships. Various options exist in the market for companies desiring to connect their user research functions with reputation management capabilities.
Leading ORM Platforms with Reseller Programs
Existing ORM platforms supply their commercial and networking options to users. Clients of ReviewGrower can use their email or SMS platforms to generate automatic reviews while accessing white-label dashboards and reports as well as centralized review tracking across different platforms and multilevel permission options for managing clients. Through its partner program, Birdeye supplies reputation management solutions equipped with AI technology, along with review tracking features and response capabilities, and survey tools, and directory listing administration. Through its white-label service, Grade.us enables partners to configure reputation dashboards while also supplying automated review handling tools and monitoring systems together with detailed analytics and ROI calculation capabilities.
Comparison of Leading ORM Reseller Programs
To help you evaluate these platforms, here's a comparison of their key features:
How to Become an ORM Reseller or Research Partner
To establish a reseller relationship with ORM platforms or integrate research capabilities:
- Evaluate Platform Options: Determine which solution best complements your existing services.
- Apply to Partner Programs: Complete applications for selected programs.
- Complete Required Training: Learn platform capabilities and best practices.
- Develop Your Offering: Create packaged services that address client needs.
- Launch and Market: Promote your expanded service offerings to clients.
Many agencies find success by combining user research capabilities (like those offered by dscout) with reputation management tools to deliver comprehensive customer experience solutions.
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Benefits of Adding ORM and Research to Your Service Portfolio
Tangible Business Benefits
- Expanded Revenue Streams: Offer additional high-value services to existing clients.
- Increased Client Retention: Provide more comprehensive solutions to meet diverse needs.
- Competitive Differentiation: Stand out from competitors with advanced capabilities.
- Access to Cutting-Edge Technology: Leverage sophisticated platforms without building in-house.
Having observed the impact of user research on product development firsthand, I know that integrating these insights can drive significant growth and customer satisfaction.
Requirements and Considerations
Before adding research or ORM services, consider resource requirements like staff training and dedication to learning new platforms, financial commitments like minimum monthly or annual fees for reseller programs, integration capabilities, and client education.
Comparing ORM Reseller Programs
When evaluating partnership opportunities, consider these factors:
Pro Tip: Request demos of multiple platforms before committing to ensure the solution aligns with your business model and client needs.
Maximizing Success with Research and ORM Partnerships
To ensure successful implementation of these services:
- Start with Existing Clients: Introduce new capabilities to trusted clients first.
- Create Clear Packages: Develop tiered offerings with transparent pricing.
- Demonstrate ROI: Show concrete results and business impact.
- Continuous Learning: Stay updated on platform enhancements and best practices.
- Build Case Studies: Document success stories to promote your expanded services.
From my experience, starting with small, manageable projects allows teams to quickly learn and adapt. This approach not only builds confidence but also demonstrates value to clients early on.
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Frequently Asked Questions
What is the dscout app used for?
The dscout app allows research participants to share experiences through photos, videos, and text responses directly from their smartphones, enabling researchers to gather contextual insights.
How do ORM reseller programs typically work?
ORM reseller programs generally provide white-labeled platforms that agencies can offer to clients under their own brand, with various pricing models including markup structures and revenue sharing arrangements.
What revenue models are common in ORM reseller programs?
Most programs offer either markup pricing (wholesale rates to resellers who set retail prices), revenue sharing (percentage of client fees), or flat-fee structures (fixed monthly access fees).
What training is typically required for reseller programs?
Most programs provide onboarding, platform training, sales enablement resources, and ongoing support to ensure partners can effectively sell and deliver services.
How can I evaluate if a reseller program is right for my business?
Consider your current client needs, resource availability, revenue potential, and how well the program integrates with your existing services. Most platforms offer demos to help you assess compatibility.
Next Steps for Implementing a Research or ORM Partnership
Your organization needs to add new services to its portfolio. Consider these actions:
Evaluation
- Consider dscout alongside leading ORM platforms that are suitable for research capabilities and reputation management as potential options.
Demonstrations
- Request demonstrations from product providers who cater to your operational model to better understand their offerings.
Service Packages
- Develop service packages that combine your reputation management services with enhanced research capabilities to offer a comprehensive solution.
Staff Training
- Ensure your staff receives training on two fronts: new service delivery and sales methods to effectively introduce and sell the new services.
Pilot Testing
- Test the new service with a limited number of clients through a pilot program before rolling it out to all clients, ensuring it meets your standards and client needs.
User research combined with reputation management can enhance service solutions and develop new revenue channels that benefit your business.
About The Author
Everly Hartford
Everly Hartford was born on May 22, 1990, in Boulder, Colorado. She graduated with a Bachelor's degree in Business Administration from the University of Colorado, specializing in Finance. Everly is a talented content creator who focuses on making finance easy to understand. She writes about everything from savings and investments to the exciting world of cryptocurrencies. When she's not busy explaining financial concepts, Everly enjoys baking and experimenting with new dessert recipes.